Refund Policy

Returns not accepted for a refund, we can only offer our store coupon. The item you are returning must be unopened package and we need to be notified of the issue under 24 hours of product purchased. If the product is opened, tampered with or the 24 hours period elapsed, return or exchange will not be allowed and no coupon will be issued. If your item is eligible for refund, we will notify you by email and let you know when your coupon will be available. The coupon does not include shipping charges. You will have to pay for your shipping. The coupon is only to be used on our website to purchase product.

Shipping on Returning

When returning item, you are responsible for paying for your own shipping charges, also if you are eligible for refund through coupon you will be charged for shipping. We will send you email on payment method to use for shipping charges in order to send back your item.

We stand behind our products and your satisfaction with them is important to us. However, because our products are skin care we do not offer refunds after they have been shipped out and received. 

If on any circumstance you feel like a refund is justifiable, there must be strong evidence before we can issue a refund. 

Missing product on delivery: They must be evidence to show that product(s) are missing on delivery. 

Reaction to skin: There must be before and after satisfactory evidence of product(s) reaction to skin.

Thanks for your cooperation.